Your order will be queued for preparation once payment is successfully confirmed.

Available shipping regions will be displayed at checkout. PO Box addresses are not supported for delivery.

Shipping fees are calculated and visible on the checkout page. Final cost depends on package weight, size and destination.

Each order undergoes preparation before being passed to the shipping carrier. Processing does not guarantee immediate dispatch.

A tracking number will be sent to your registered email after the carrier collects your parcel. Tracking updates may be delayed by the carrier.

We are not responsible for any delays caused by carrier troubles, bad weather, customs inspection or other unforeseeable events out of our control. Please ensure your shipping address is complete and correct. No address edits are available after shipment. If the package gets returned due to wrong address, all return and reshipment fees will be covered by the buyer.

For international orders, all import taxes, duties and clearance charges belong to the buyer’s expense. We recommend checking local customs regulations before checkout.

If tracking shows delivered but you have not received your package, please contact the carrier directly. For damaged items, provide photos of packaging and damaged products within 48 hours upon delivery for support.

Address updates and order cancellations can only be approved before the package ships. No revisions are available after dispatch.